Customer Testimonials
Horrible experience, do not recommend. I have reached out to so called Internet Relations Specialist Makayla Bullis to ask for availability of a Toyota Venza. She sad that they have a policy of $1,000 NON-refundable deposit on a car that is still in transit. On top of it, in order to connect me to a sales person they need my driver license/address and phone number. Seems like a scam and waist of time.
Had an appointment to test drive. After the drive Michael Landphere sold us the car. He was great an knowledgeable, the perfect salesman. I can only recommend him to anyone wanting to by a high qualities car for a fair price!
Went in to purchase a vehicle and went directly to the manager rather than saleman. Told him what I wanted and that I wanted no xx and would just talk "out the door price". Manager was grumpy. Told him I dont want to be asked questions but only discuss price. Eventually got a salesman whom was ok. Looked at vehicle and told him resonable price (listed on internet) was fine + t&l. Agreed to a figure. Then in the end wouldnt accept CASH and only wanted a finance/loan option! How stupid! Went across the street to ...
I wish I could put zero stars. We bought a vehicle from here this year that now need a new transmission, differentials, transfer case, computer module, suspension, brakes, tires, and rotors. Luckily we bought an extended warranty that is covering some items but there is still close to $10,000 in repairs we will have to cover. These problems started not even 3 months after buying it. We went to what felt like every manager in the store to ask for help with costs just to be turned down because we bought the vehicle āas isā. We understand there is risk in buying ...
I purchased a Rav 4 Hybrid Woodland Edition from Dan Willmorth at Peterson Toyota. He is a really wonderful sales person. He greeted me as I got out of my car and was kind, respectful, and attentive through the entire sales process. He explained things clearly. I have also been able to come back to see him for questions and he continues to be just as friendly. I've been a Toyota owner for 26 years so I really love the brand. Since customer service if very important to me, I would highly recommend him to anyone. Jason Hallum was also a ...
Buyer beware bait and switch! Put a deposit down on a vehicle to come purchase from out of state. Was told by the dealership that I canāt pay cash because of fraudulent checks and that I would have to finance and then could pay it off or refinance immediately and have āPennieās in interestā Went to dealership to purchase on 7/23 to buy new 4runner, filled out a credit application (reluctantly because I was paying cash āmy bank cashiers checkā) and was told I would be sent to one bank (TFS Toyota financial services). Wrote on deal paperwork and ...
Got a really good deal on a 2024 trd pro 4runner, my salesman chris was really good about keeping in contact and walking me through getting my first new car.
Dishonest no loyalty I had service done on a 2008 tundra and in the end cost $1600.82I had all the maintenance that needed to be done on it. My husband asked for the old parts. They said they would get them to him when they were done, I called them to remind them then when we went back to pick up the vehicle, I asked for them and how convenient they said they threw them in the trash and all the trash had already been picked up so how sketchy is that and now, not even two years later we had ...
Never buy a vehicle from here. They'll pull the wool over eyes every time.
I bought a new Toyota from Petersen Toyota and have nothing but great things to say about the dealership and Mike Landphere who is my salesman. I bought from out of state because the prices were so good and they made it easy when I picked up the car I was done in less than 30 minutes. Great support throughout the whole process as well.
We recently purchased a new Toyota. Our salesman, Keith Jensen was the height of professionalism as well as very personable and patient. Great guy!!!!
We were going to buy a used car but Tony Peck made sure we liked the new one. And he helped us get a good price. The car was delivered fueled up and pristine. The only complaint is that the first time I went their computers were down and I had to return.
I am compelled to share my disappointing experience with Peterson Toyota at 9101 Fairview Ave, Boise, Idaho. On October 28, 2023, I collected my brand new 2024 RAV4 Hybrid XLE, a purchase I had eagerly anticipated for 2 months. Unfortunately, the excitement was short-lived. After I arrived home, I noticed ten deep nicks on the hood, some revealing metal, some of them lined up on a line as if something sharp was dragged on the hood. Also, an unwashed and dusty roof clearly indicated inadequate application of the āPermaplateā service or no application, which I had paid $799 for. When I raised these concerns, the salesperson ...
Tom was so helpful in getting us into our dream car following our Sienna being totaled. He made the process easy, despite our situation being complicated.
Alisha Yeates is the best dealer who ever met in USA. Actually, I just immigrated to Boise from South Korea with my family. I needed a family car. I don't know the US traffic system and what car is good and safe. Alisah explained so kindly about each car's merits and demerits. I was so thankful her. Also, she is experienced dealer. When I received the car, she is so knowledgeable for new car's techniques. I'm also thinking of buying a second car for my commute to work from Alisha.
The Buying process was herrendous, I went in to buy a lease from the dealership and after about an hour wait and being handed off to three different people I started the process. During this process I signed a document for the price of my vehicle, it was the agreed upon price and what I thought was going to be on the loan. However my mistake is not reading every word of what I was signing, they put into the loan agreement without asking me a car warranty that I explictly stated I did not want. If you are buying ...
I needed to buy two cars last year and as Iām not from the area and was looking for good, reliable second hands without trouble. I choose to buy them at Peterson (Boise & Nampa) with the thought it being a reputable company. Although asking a high price for a secondhand car, if it would run without significant hassle for a couple of years, it would be worth it (I hoped). During the 90 days warranty I brought it back for a check as the car was overheating (first time driving in the hills) and running rough. Looking back now, ...
Andrew was great. He listened to what we needed and worked to locate a vehicle that worked for us. No pressure to wedge us into something we didnāt want.
Mike Henderson and Katlin (we didn't get her last name) made buying our very specific Jeep easy! We flew from out of town to make the purchase and we were only at the dealership 45 and we were on the road. Mike made sure everything was ready and taken care of when we walked in. Thank you, Mike, for all your hard work, we love our new ride!
If you want a great car buying experience, visit Peterson Toyota and ask for Keith Jensen.
They eventually take care of the issue you just got to have faith like gorge michals
BEWARE! I wish I could post pictures here to show the sloppy repair service quality at Peterson Toyota in Boise on 9101 West Fairview Ave. I would not recommend. Their service department has repaired a torn CV boot multiple times on our 2014 Sienna, at least once each year for past 3-4 years. Itās all in the repair history. These should not go out so often! They are not good at diagnosis. High quality work from a Toyota dealer is expected, especially since their rates are also much higher than others. Quality work is why we chose to have a Toyota ...
This is my 7th vehicle I bought from peterson thank you Dale Pagoda your amazing.
I got no response from my request for additional information on a vehicle they were selling.
They found a salesperson to let us into the vehicle so we could sit in it and determine whether we would be interested in pursuing it further. We didn't get contacted from the dealership for our referral for a day or 2 after we had already dropped by to see if the vehicle had the configuration we wanted. It didn't.
This was our second experience with Alisha at Peterson Toyota and she is 2 for 2. Sheās a real MVP that one. Because of people like Alisha, Todd, and Tom, Peterson Toyota is the only place we buy cars. The only downside about Toyotaās lasting so long is not being able to see them more often. This is definitely the way car buying should be done.
After years of planning and preparing I finally decided to buy my dream car on a whim. I was lucky enough to be connected with Jason Hallum. He was kind, friendly, helpful, and when I told him I knew exactly what I wanted and I had two hours before I had to leave - he jumped into action. He was quick, proficient, focused, and honored my timeframe and preferences. It was THE best experience Iāve ever had buying a car and have sense told many friends and family that when theyāre ready to buy - heās the ...
5 stars to Dale Pogoda, who made our car buying experience worth it. He was kind, attentive and professional all the way. He kept us informed of the vehicleās status throughout the entire 5-6 month long process and always returned our calls/texts. He went out of his way to answer our questions and allay every concern. He was āfunā to talk to, since we shared common interests in cars and is the reason we would return to Peterson Toyota. Thank you Dale for making us feel valued!
We have bought four new Toyota's from Sean Lancaster over the past twenty years. And three used Toyota's with the help of Newly for our sibling's. Amazing staff and showroom, we were pleasantly introduced to Sean's son Shane as our new salesman as Newly is now retired and he did a great job and will recommend him for the next twenty years. Service department experience has always been great over the years as well without ever having a problem and picking it up washed was another positive. We have referred friends and neighbors to Petersons and ...
This was one of my best experiences buying a car I must say that I had a very positive experience with Peterson Toyota and the representative Chris Larson was second to none when it came to attentiveness and making me feel comfortable and confident about the purchase for a 2023 Toyota Camry SE I highly recommend this dealer if you like Toyotas and I suggest you ask for Chris Larson if you want a good rep that will listen to you and all your needs interests and desires in a car because he showed me all the features advantages and benefits ...
I have not heard a peep out of anyone from there. I've even called, left my name and number, and no one called back.
I have tried to purchase a vehicle from this Dealership on multiple occasions. They just never have the inventory. There was one bright spot and that was the last employee that tried to help me. Her name as Katlyn. When the Sales Manager leaves you a voicemail and states no call should request the General Manager get involved and he leaves the General phone number going through the switch board you should not be grilled as to why your asking to talk to the Sales Manager Rudy Lopez. The switchboard operator should get you to the person you requested without ...
Since edmark toyota totally missed the mark I started using peterson and I am not disappointed. I take two different vehicles there for servicing and I am very happy with them. Spencer has been my service advisor and always gets what I need done fast and their servicing crew is great. 5 stars for sure. Might be a few bad reviews but someones always gonna be a sour apple.
The service center does not tell you everything they charge and it is too expensive
With the help of Troy Woodward and supporting staff (Aaron and Sean and others whose names I didnāt catch), we recently purchased a hybrid RAV4 from Peterson Toyota. From the beginning, Troy was helpful; he helped identify which version of the many possibilities fit our needs, gave us a good price and facilitated everything along the way. I really appreciated that he kept in touch with us, and was responsive when I had questions. This is our third vehicle from Peterson, and the service has been excellent each time. Thanks, Troy and everyone!
They never responded to my inquiry. So difficult to fill out a review for them.
From the time I stepped on the lot Josh C. was there to greet me and help with the purchase of my new-to-me Avalon. There weren't any hybrids on the lot but he didn't stop there. We ended up going into the service department to look at the one they just took in on trade that was still undergoing the inspection. It was a few days in the making but Josh kept true to his word and walked me through it every step of the way; even after the paperwork had been signed. Thank you Josh for a ...
My wife and I have now bought 2 new vehicles from Mike Hendeson at Peteson Toyota. We have worked with both Mike and Raul over at Peterson and they are the best Dealership to purchase a vehicle from, I would highly recommend anyone to them!
My experience at this place was so crazy first of all I stayed there a whole day to get in car to be told I was approved and all I needed to bring them back was my proof of my income and I will be driving off with no money down well I did everything that I was told to do to later get ignored.After everything was done one of the sales employees told me once his manager put everything in he would call me to come get car weāll days has passed and I call I texted ...
In my search for a Tacoma Limited during the past six months, I have contacted over one hundred dealers nationwide. Despite the global chip shortage, with patience potential buyers can ultimately find the car they are looking for. Peterson sales rep, Tony Peck stayed with me for the past few months and I appreciate his persistence because he recently found an allocated Tacoma Limited and I paid MSRP. The chip shortage has hurt everyone, especially car sales in the past year. No doubt the lots have a dearth of inventory. Some dealerships are recuperating losses with strategies that prey on ...
My experience at Petersonās was excellent due to Dan Willmorth. He contacted me when a jeep became available and he was honest and transparent in accepting my trade and assisting me in the process of buying the jeep. This was a pleasant experience.
I bought a used car from Peterson (For $40,000 and less than 80,000 miles on it). I drove it barely two weeks and there was a cracked head gasket. The car never over heated no lights came on nothing. I only realized there was something wrong when it started leaking. I had it towed to Peterson. The service guy that I dealt with was very nice. Thankfully I got the warranty and it has covered most of the cost, but not all of it. I had to pay more than my monthly payment to get my car back. Iām very frustrated ...
What a piece of crap dealership. I inquired online about a new Tacoma they āclaimedā to have for sale. Never heard back on the Tacoma, but they keep spamming me with adds for Sequoias, and Hyundai Elantraās and god knows what else. What a peice of junk dealership.
Excellent experience! The dealership was friendly and fair, and went above and beyond for us. No hassle, no stress. Korey was exceptional! Strongly recommend this dealership.
Best place to buy a car!! Due to the short supply of vehicles (no fault of the dealer) we had to wait for our car to arrive. The process was very easy and we were thrilled with their communication.
Best experience possible with a car dealershipāEVER Jason (sales) and Blake (accessories were both amazing; they were extremely knowledgeable, friendly, and very professional. I will definitely be returning to this location and would recommend anyone to visit this location when considering a new vehicle purchase or upgrading their current vehicle.
Troy Woodward is impressive in every aspect of the vehicle purchasing experience. Exciting to know that Peterson Toyota hires quality salesman as a rule, not an exception, and my experience with Troy Woodward even exceeded my previous experience 2 years ago that was great. I was looking for a car with specific requests for transporting my special needs daughter & her wheelchair. I looked at some other dealers first, in an effort to get the best deal. I didnāt find a better price, but I especially didnāt find anywhere that offered anything close to the outstanding personal customer service ...
Fantastic people, and great service!! Thank you Newly, Tate and Brit. You guys are amazing!! All the folks at the Toyota store are great and we will do business there again
We stopped in to Edmark Toyota first because it was closer to Meridian. It was a terrible experience. We were deciding between new and used highlanders. The very first car we looked at the guy tried to commit us to purchase. I told him we were still getting numbers on other vehicles and he told us we were basically wasting his time. We went over to Petersons and Brandon helped us perfectly. He knew the product very well. He understood our concerns and helped us get into what we were looking for. It was a great experience working with him. ...
Dan Willmoth was great help. He went above and beyond. But when signing we felt pressured to buy a warranty which was uncomfortable. overall good.
āAt Peterson Toyota, your complete satisfaction is always our top priorityā ā Until your satisfaction costs them money that is. āOur friendly staff is committed to your complete satisfaction so you can rest assured that youāll love the way we treat you at Peterson Toyota.ā Or āPeterson views a car sale as the beginning of a relationship and a welcome into the family.ā Well, it sounds good when you read it on their website, and it makes you believe they will take care of you. Until you have problems with the $40,000 vehicle you just purchased and the vehicle has preexisting ...
I had a great experience with Derek and Michael during my recent purchase of a used Corolla. Everything went very smooth and quickly! I would highly recommend this dealer.
Everyone at the dealership was very helpful and polite. My wife and I worked with Aaron who helped us find the used minivan that we wanted. He made the process very smooth and the whole time. Also, very happy with how quickly the finance manager was able to complete the paperwork with us.
My wife and I recently bought a new vehicle from Peterson Toyota. The overall experience was great and a very straightforward no nonsense process. Mike Henderson was the sales representative we worked with, and he did a great job. He was very knowledgeable and a fun guy to work with.
We thought Chris was so great with us and also very informative. Went out to car and also showed us. The appraisal was fair and was in sinc with Kelly blue book
Weāve leased 2 vehicles and bought 1 more at Peterson Toyota and wouldnāt think of using anyone other than Troy Woodward. Troy is very accessible and just a great guy. Thanks so much, guys!!!
Peterson Toyota is an awesome dealership! I worked with Mike Henderson to locate the exact vehicle and options that I wanted, which wasnāt easy due to the shortage of vehicles. He found the exact car I wanted and had it ready for me when I came in to purchase it. I highly recommend Mike Henderson.
Just purchased my 3rd Toyota from Peterson Toyota and couldn't be more pleased. Sales Consultant Dale Pagoda knows everything there is to know about Toyotas! The entire purchasing experience from vehicle selection to final purchase was pleasant and stress-free. I wouldn't buy a car from anywhere other than Peterson's.
Great dealership, had an amazing experience finding a new vehicle with the help of Korey. Very knowledgeable about the vehicles and finding information needed to make the purchase possible. Very easy to get a test drive. They went out of there way to help me get the vehicle I wanted. Easiest experience Iāve had by far with dealerships.
Purchasing a new auto from Peterson Toyota was the least stressful experience I have ever had with a car dealer. Alisha Yates, my sales consultant, took the time to answer all my questions and located a car that met all my requirements.
Very pleased to have had the opportunity to work with Troy Woodward in the ordering/purchase of our new Tacoma. Greatly appreciate Troyās accessibility, patience, ability to keep the process low key/relaxed, and coordination efforts with other Peterson Toyota departments to help ensure our satisfaction. Our overall experience was excellent. We feel fortunate to have Troy as a contact at Peterson Toyota. Thanks Troy, Monica and Rick.
Working with Dale Pogoda is always a pleasure Iāve bought Three cars from Dale and Iām very happy with the service I receive before , during and after my purchase I would definitely recommend Dale Pogoga and Peterson Toyota
Exceptional experience at Peterson Toyota with Mike Henderson. Look no further for any other sales person or dealership. Mike is top notch. Thanks Mike and all the staff at Petersen's Toyota
Totally awesome from start to finish!! You canāt go wrong with this dealership!!
This is the second car I have purchased with Petersen and the 2nd time Chris Larson was our salesman. Chris cares about his customers and will work with you to help you get the deal you need. I wouldnāt hesitate recommending Chris to anyone looking to buy a car. Both my car purchases were home runs and exactly what me and my family needed.
Josh bosier was great we all had a great laugh when he kindly talked to my parents and I said donāt talk like a dealer lol I would recommend Peterson Toyota to everyone ! Cannot leave Krista Brown out we had an amazing time doing the paperwork she was great when I was asking questions !
Mike Henderson was an excellent salesman. He answered all of my questions and helped me get into my dream car. This was my first time purchasing a vehicle and he made the process so easy. Thank you so much!
I had a great experience! It was my first time at a dealership buying a car and Josh made it very easy and stress free. I really appreciated his attention to detail and that he went above and beyond for me!
Aaron Crawford was great showing us every vehicle that came close to fitting our needs, taking us all over the lots and online to make sure nothing was missed. Then he helped us refine our search and get the price reduced some to make the purchase as good as possible! Then he got the deal closed and us driving off the lot in a very timely fashioned. He has since helped us out with several paperwork needs. I would recommend him to any body wanting some guidance buying a Toyota or good used car in Boise.
Thank you Tony Peck for helping with the purchase of a certified vehicle!
Elvis was awesome and helped us get into our 2021 Toyota Camry SE hybrid without any issues! Amazing car amazing service! Will definitely recommend to anyone.
Jason Hallum was very helpful and went out of his way to find a vehicle that suited our needs and budget. We will be back.
Jason Hallum Was great! He stayed after hours to make sure that i got the car/deal i wanted š He also made sure that i felt comfortable with my choice!
John Martin was exceptional! The best experience we have ever had buying a car and we have bought many in our 70 years!! John was personable, efficient and made the experience enjoyable.
Zac Skinner was very helpful with my purchase of a 4Runner. I was buying it long distance so there were a few difficulties but all were worked through and the deal was made! Peterson Toyota, by far, offered the best deal and the trip to Boise was worth while and I would do it again!
The salesman Troy was excellent and provided me with great instructions regarding my new Venda I would recommend him to anyone interested in a new or used car. Your lucky to have such a great guy working for you.
Worked with Josh S. in the sales Dept. Was good and informative about introducing the vehicles features. Everybody that I interacted with was beyond expectations.
My experience with Brandon Woodhouse, was awesome. He was patient, humorous and professional. His courteous manner and patience in assisting me to decide on a vehicle was. great. I do however have reservations and negative comments for the "Finance personnel named Ben". I wrote out a check for the vehicle I purchased. He was less than friendly and vague in his presentation of "Options". He was a bit condescending and could barely bring himself to say Thank you for your business. When my transaction was finished, he stood up and walked out of the office, while ...
Great experience. I looked for a very hard-to-find car, and they found one for me and sold to me at MSRP. Other dealers wanted $2,000 over MSRP. Very happy with my experience.
We enjoyed our buying experience at Peterson Toyota, our Salesman Pat Bush was no pressure and treated us great. All the staff treated us really well . Earl and Leslie Miracle
zac,our salesman, was very helpful,easy to work with and not pushy. we came in to test drive a car that was advertised on the internet but wasnt available because it was in the shop. shouldn't advertise it unless its avbl to test drive
Had a great experience buying my Tacoma. Everyone treated us great and answered all of our questions. Aaron Crawford texted my wife and I every Friday to let us know where we were at on the build of our Tacoma as we had to order are truck. We will be back for any future vehicles. Thanks Aaron
Josh S took a lot of time to find a car perfect for us. We looked at a few cars and eventually found the Venza. He did a great job!
So I purchased 2020 tundra on 5/22/2021, i had traded in my 4runner. I contacted Brit Messmann to set up an appraisal of my 4runner. Once there he super help full with the process and breaking down the numbers of how everything would work out. I love Peterson toyota, I bought my 4runner there and now my tundra. The staff is super helpful and friendly, I fill like I am treated like family. I will always take my rig in there and go to them. I will always recommend Peterson toyota. Thank you again Brit and your team you guys are the ...
I have purchased two vehicles from Peterson Toyota and have always received great service. Aidan Miller sold us our Toyota Camry SE and Ben helped us with the financing and purchasing of our Rav 4 that we previously leased from them. The process was quick and easy. They worked with us to give us exactly the terms we were looking for, and they exceeded our expectations. Bobby Jo in the service department is wonderful. too. We highly recommend Peterson Toyota!
We drove into Boise to the dealership weāre Dale pagoda was waiting for use . After waiting for a new car that I ordered. I was very excited too finally see it . Dale was great and made us very comfortable while we waited for the paperwork to get finished. Very pleased !!!
We just purchased a 2018 Toyota Rav-4 from Peterson Auto Dealership and are very pleased with the attention and interest that was shown by the sales representative, Alisha Yeates. She gave her full attention to what we were looking for and made the experience go smoothly and efficiently. John & Cynthia Martin
Keith Jensen got the car I was looking for. Other dealers either could not or would not. We ordered a car and he kept me updated on the progress, from the build to delivery. Great service! Great price! Always responded by either phone call or text
We were extremely pleased with the salesman, Chris Larson who sold us a 2019 Subaru with only 1,584 (yes it is correct) miles and took our Toyota FJ in trade. Chris is very professional and personable. I would definitely ask for Chris if I go back. I would have given a 5 star rating for the buying process based on only Chris, but the overall time was too long, but better than some previous experiences at other dealers.
Peterson Toyota is a top notch dealership in the treasure valley. I found the vehicle that I wanted with the help of Brandon Woodhouse. Brandon didnāt come across as a sales guy he was genuinely interested in making sure I found the right vehicle and got the best deal possible. If your in the market for a vehicle go see Peterson Toyota and ask for Brandon Woodhouse.
The sales consultant, Newly, was very knowledgeable and professional. He worked diligently to find me the exact car I wanted. Thanks Newly and Pederson team.
The salesman that helped me was extremely knowledgeable and friendly. We had a good experience and it went by as quickly as possible which is what we wanted. Mitch Henderson is an excellent employee and I would go back to this dealership to buy another car.
Aaron Crawford is a great salesman and thanks to him we were able to get the car exactly as we wanted. We love our RAV4. Aaron contacted us every week and kept us informed of the progress of the car we ordered. Thanks again, Aaron, for a job well done.
Thank you Troy Woodward, super friendly, helpful, knowledgeable salesman. Appreciated you helping us out and working with us. A+ rating. We will be back to see you for a 2022 Tacoma. Thanks again! Stevie B.
Dale Pogoda was an awesome salesman, the whole experience was very positive! I got a great vehicle and great service. Would return again and again to do business with Peterson's. Go Peterson Toyota!
Heather was extremely friendly and helpful throughs the entire process. From ordering my Tacoma and making a deposit. To checking in on the status of the build. Heather made me feel comfortable and was such a great person to deal with. I highly recommend Peterson Toyota and Heather!
I loved that John made a way for me to find a car to enjoy now myself nothing but love to him thank you john!
This was a very positive experience with great customer service. I was even allowed to test drive the car home before I made a decision to purchase and to show it to my husband. I found the dealership to be honest and there were no unpleasant surprises. One of the best car buying experiences Iāve had.
I purchased a new 2021 Toyota Venza at Peterson Toyota and had a happy and comfortable experience. Kory Karr was responsive and great to work with and the car has exceeded our expectations. We have always been treated well by the Peterson family of dealerships and will see them again when we have automotive needs.
Peterson Toyota made the car buying experience easy. They were upfront and honest with the price. Brandon was the sales person and he was very easy to work with. I appreciate the no haste honest approach. My last 3 purchases have been from Peterson Toyota.